Gilbert007 Thank you for the screenshots!
I have located this user "朔月#8olgImXBqU" and viewed his room titles and descriptions. Since my Chinese-speaking ability is poor, it's hard to recognize the severity of his use of swears in the room description. Typically I like to give users freedom of speech, so saying "fuck you" to no one in particular on a room description, isn't typically offensive enough to warrant a ban. However, I see that he has upset many people.
In Natalie's report, she says that he was attacking users inside a room. In your screenshots, it shows this user owning his own room, but no chat content from inside which shows him attacking users. Do you have something like that?
I have tried to get the attention of a Chinese-speaking moderator to review this report. Maybe they can handle it better than I can. Thanks for your patience!